Reference

Terms and Conditions That Cover Your jili328 Account

These terms set out the rules that apply when you open and use your jili328 account, including how payments are handled through GCash, Maya, and InstaPay.

Applies to all account activityCovers GCash, Maya, InstaPay paymentsPhilippines-eligible players onlySubject to applicable local lawReview before opening your account

Explore the Lobby Read FAQ

HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights

Your account data is stored securely and used only for the purposes described in these terms — account operation, payment processing, and fraud prevention. We do not sell your personal data to third parties. You have the right to request a copy of the data we hold, to correct inaccurate information, and to ask us to close your account and delete your records, subject to any legal retention obligations.

Payment Data Security Your GCash, Maya, and InstaPay details are handled under encryption. We store only the reference data needed to verify and reconcile transactions.

Account Retention Policy We retain account records for the period required by applicable law. After that period, inactive account data is removed from our active systems.

Correction and Access Requests To request your data or correct account details, contact support via live chat or email. We aim to respond within a reasonable period.

Account Closure You may close your account at any time by contacting support. Any remaining balance must be withdrawn to your registered GCash, Maya, or InstaPay wallet before closure is finalised.

REACH OUR TEAM

How to Contact Us About These Terms

If a clause is unclear or you need to flag a payment dispute — for example, a GCash transfer that cleared on your end but did not reflect in your account balance — our support team handles these directly. Reach us through any of the channels below. Players in Taguig and Pasig can use the same channels; there is no separate regional line.

Live Chat Open the chat widget from any page on jili328. Available for account queries, payment disputes, and terms clarifications.

Email Support Send detailed questions or written requests — such as account closure or data deletion — to our support address listed in your account dashboard.

Account Help Centre Log in and navigate to Account Settings for self-service steps including wallet unlinking, transaction history export, and password resets.

What These Terms Actually Cover

jili328 Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

By opening an account on jili328, you agree to these terms in full. They cover how your account is created and verified, how deposits and withdrawals are processed through GCash, Maya, and InstaPay, and what happens if a transaction is disputed. Your account is personal —

1
you may not share login credentials or allow another person to operate it on your behalf. All payment activity is tied to the wallet or bank account registered in your name; withdrawals are sent back to the same method used to deposit unless you notify our
2
support team in writing. We reserve the right to verify your identity before processing any withdrawal. If you use InstaPay to fund your account, the transfer reference number on your bank statement may be requested as part of that verification. Account balances do not earn interest.
3
We may update these terms at any time; the version published on this page is the one currently in force. Continued use of the account after an update means you accept the revised terms. If any part of these terms conflicts with applicable Philippine law, that
4
law takes precedence. Questions about specific clauses can be directed to our support team via live chat.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, payments, and your rights on jili328.

Yes. All payment activity through GCash, Maya, and InstaPay falls under these terms. Verification of your registered wallet name may be required before a withdrawal is released.

No. Your account must be funded from a wallet or bank account registered in your own name. Third-party payment methods are not accepted and may result in a transaction reversal.

We publish the updated version on this page with immediate effect. Continuing to use your account after an update means you accept the new terms. Check this page periodically.

Contact our support team via live chat or email with your account details. We will confirm your identity and provide the data within a reasonable timeframe under applicable law.

Philippine law takes precedence in any conflict. Raise the concern with our support team in writing; we will review the clause and respond with our position.

Yes. Request closure through live chat or email. Withdraw any balance to your GCash, Maya, or InstaPay wallet first, as balances cannot be transferred after closure is processed.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

InfoPrivacy Policy InfoLegal Infojili328 Deposits and Withdrawals

Terms and Conditions That Cover Your jili328 Account

Account Security, Data and Your Rights

How to Contact Us About These Terms

Common Questions About These Terms

01 Do these terms apply to GCash and Maya transactions specifically?

02 Can I use someone else's GCash account to deposit?

03 What happens if jili328 updates these terms?

04 How do I request a copy of my account data?

05 What do I do if a term seems to conflict with Philippine law?

06 Can I close my account if I no longer agree with the terms?

Terms & Conditions

Related pages

Related pages